Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to AMOURTELLE.
The terms “we”, “us” and “our” refer to AMOURTELLE. AMOURTELLE operates this store and website, including all related information, content, features, tools, products and services, in order to provide you with a curated shopping experience (the “Services”).
AMOURTELLE is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service, together with any policies referenced herein (collectively, the “Terms”), describe your rights and responsibilities when you access or use the Services.
Please read these Terms carefully. They contain important information concerning your legal rights, including limitations of liability and warranty disclaimers.
By accessing, interacting with or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms or our Privacy Policy, you should not access or use the Services.
Nothing in these Terms limits any mandatory consumer rights available to you under applicable law.
SECTION 1 — ACCESS AND ACCOUNT
By using the Services, you represent that you are at least the age of majority in your jurisdiction of residence or otherwise legally capable of entering into a binding agreement.
To use certain parts of the Services, including placing an order, you may be required to provide information such as your name, email address, billing information, payment details and shipping address.
You represent that all information you provide is accurate, current and complete and that you have the right to provide such information.
You are responsible for maintaining the confidentiality and security of your account credentials and for activity conducted through your account. You may not sell, assign, transfer or license your account to another person.
SECTION 2 — OUR PRODUCTS
We make reasonable efforts to display and describe our products accurately.
However, colours, textures and other visual characteristics may appear differently depending on your device, screen settings and lighting conditions.
Natural or mineral-inspired materials may also present subtle variations in texture or appearance. Such variations do not necessarily constitute defects.
Product descriptions, specifications and availability may be updated from time to time.
We reserve the right to discontinue products or limit quantities offered to particular persons, geographic regions or jurisdictions where permitted by law.
Nothing in this section excludes any rights you may have where goods are defective, misdescribed or otherwise fail to conform to applicable consumer law.
SECTION 3 — ORDERS
When you submit an order, you are making an offer to purchase the products in your order.
An order is accepted only when AMOURTELLE confirms acceptance in accordance with our ordering process.
We reserve the right to refuse or cancel an order where permitted by law, including in cases of suspected fraud, incorrect pricing, stock unavailability or errors in product or payment information.
If we cancel or modify an order after payment has been taken, we will issue any applicable refund and, where appropriate, attempt to notify you using the contact information provided with your order.
Please review your order carefully before submitting it.
Returns and refunds are governed by our Returns & Refunds Policy and any mandatory rights available under applicable law.
Products purchased through the Services are intended primarily for personal use and not for unauthorised commercial resale.
SECTION 4 — PRICES AND BILLING
Prices, discounts and promotions may change without notice.
The price charged for a product will be the price displayed at the time the order is placed, subject to correction of genuine pricing or technical errors as permitted by applicable law.
Unless expressly stated otherwise, prices may exclude shipping charges, duties, customs fees or other charges applicable to your destination.
Applicable charges will be displayed at checkout where possible.
You agree to provide accurate and current payment and account information and to update such information when necessary.
By providing payment details, you represent that you are authorised to use the selected payment method.
SECTION 5 — SHIPPING AND DELIVERY
Delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by carriers, customs processing, public holidays, weather conditions or other circumstances outside our reasonable control.
Where applicable consumer law provides otherwise, risk of loss or damage to products passes to you only when you, or a third party designated by you other than the carrier, takes physical possession of the products.
Please refer to our Shipping Policy for further information regarding processing, delivery, international shipping, customs duties and taxes.
SECTION 6 — INTELLECTUAL PROPERTY
The Services and their contents, including trademarks, brand names, logos, text, images, graphics, photographs, videos, audio, product designs, packaging designs, layouts and other materials, are owned by or licensed to AMOURTELLE and are protected by applicable intellectual property laws.
The Services are provided for your personal, non-commercial use.
Unless expressly permitted by us in writing, you may not reproduce, distribute, modify, publish, display, transmit, store, commercially exploit or create derivative works from materials contained in the Services.
Nothing in these Terms grants you any licence or ownership rights in the intellectual property of AMOURTELLE, Shopify or any third party except as expressly stated.
AMOURTELLE names, logos, fragrance names, designs and related brand assets are trademarks or other protected intellectual property of AMOURTELLE or its licensors.
Shopify names, logos and associated marks are the property of Shopify.
SECTION 7 — OPTIONAL TOOLS
We may provide access to tools or services offered by third parties.
Unless otherwise stated, we do not control such tools and provide access to them on an “as available” basis.
Your use of third-party tools may be subject to additional terms and privacy policies imposed by their providers.
To the extent permitted by law, AMOURTELLE is not responsible for third-party tools outside our reasonable control.
New tools, features or resources introduced as part of the Services may also be subject to these Terms.
SECTION 8 — THIRD-PARTY LINKS
The Services may contain links to websites or services operated by third parties.
We are not responsible for the content, accuracy, security, privacy practices or availability of third-party websites.
If you access a third-party website, you do so subject to that third party’s terms and policies.
Questions or disputes concerning third-party products or services should generally be directed to the relevant third party.
SECTION 9 — RELATIONSHIP WITH SHOPIFY
AMOURTELLE is powered by Shopify, which enables us to provide the Services to you.
However, purchases made through our Store are transactions directly between you and AMOURTELLE.
Shopify is not the seller of AMOURTELLE products and, to the extent permitted by applicable law, is not responsible for claims arising from products purchased directly from AMOURTELLE.
Nothing in this section limits any rights that cannot lawfully be excluded.
SECTION 10 — PRIVACY
Personal information collected through the Services is handled in accordance with our Privacy Policy.
Because the Services are hosted by Shopify, Shopify also processes certain personal information relating to your access to and use of the Services.
Please review our Privacy Policy and Shopify’s applicable privacy documentation for further information.
SECTION 11 — FEEDBACK
If you voluntarily submit reviews, suggestions, ideas, comments or other content to us (“Feedback”), you grant AMOURTELLE a non-exclusive, worldwide, royalty-free licence to use, reproduce, adapt, publish and display that Feedback for legitimate business purposes, including operating, improving and promoting the Services.
You represent that you have the rights necessary to submit the Feedback and that it does not infringe the rights of any third party or violate applicable law.
You remain responsible for the accuracy and legality of Feedback you submit.
Where required by law, any use of personal information contained in Feedback remains subject to our Privacy Policy.
SECTION 12 — ERRORS, INACCURACIES AND OMISSIONS
From time to time, information on the Services may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery times or availability.
We may correct such information and update the Services where reasonably necessary.
If an error materially affects an order already placed, we will handle the matter in accordance with applicable law and, where appropriate, contact you before proceeding.
SECTION 13 — PROHIBITED USES
You may use the Services only for lawful purposes.
You may not use the Services to:
(a) violate applicable laws or regulations;
(b) infringe intellectual property or other legal rights;
(c) harass, threaten, defame or harm another person;
(d) transmit false, misleading, fraudulent or malicious content;
(e) distribute spam, malware, viruses or harmful code;
(f) impersonate another person or entity;
(g) obtain or attempt to obtain unauthorised access to systems, accounts or data;
(h) interfere with the security or operation of the Services;
(i) collect personal information unlawfully; or
(j) use automated systems in a manner that circumvents technical restrictions or materially disrupts the Services.
We may restrict access to the Services where reasonably necessary to protect AMOURTELLE, our customers, Shopify or third parties.
SECTION 14 — AUTOMATED AGENTS
Where software agents, automated tools or autonomous systems interact with the Services, they must comply with applicable technical restrictions, access controls and applicable law.
They must not bypass CAPTCHAs, security measures, access restrictions or other systems designed to protect the Services.
We may limit or prevent automated access where reasonably necessary for security, performance or legal compliance.
SECTION 15 — TERMINATION
We may suspend or terminate access to the Services where reasonably necessary, including in response to a material breach of these Terms, unlawful activity, fraud, abuse or security risk.
Termination does not affect obligations or rights that arose before termination.
Provisions that by their nature should survive termination—including intellectual property, liability, indemnification, governing law and privacy provisions—will remain effective where applicable.
SECTION 16 — DISCLAIMER OF WARRANTIES
To the extent permitted by applicable law, the Services are provided on an “as available” basis.
We do not guarantee that the Services will always be uninterrupted, error-free or continuously available.
Nothing in these Terms excludes warranties, guarantees or remedies that cannot legally be excluded under applicable consumer protection law.
SECTION 17 — LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, AMOURTELLE and its affiliates, officers, employees, contractors, licensors and service providers will not be liable for indirect, incidental, special, punitive or consequential losses arising from your use of the Services.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law, including liability for fraud or other liability that cannot lawfully be excluded.
Mandatory consumer rights remain unaffected.
SECTION 18 — INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify AMOURTELLE and its affiliates, officers, employees, agents, contractors and service providers against third-party claims arising from your material breach of these Terms, violation of law or infringement of third-party rights.
This section does not apply where such indemnification would be prohibited by mandatory consumer law.
SECTION 19 — SEVERABILITY
If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where necessary.
The remaining provisions will continue in effect.
SECTION 20 — WAIVER; ENTIRE AGREEMENT
A failure by AMOURTELLE to exercise or enforce any right does not constitute a waiver of that right.
These Terms, together with the policies incorporated by reference, constitute the agreement governing your use of the Services, subject to any additional mandatory legal rights.
SECTION 21 — ASSIGNMENT
You may not transfer your rights or obligations under these Terms without our prior written consent where such restriction is permitted by law.
We may transfer our rights or obligations in connection with a legitimate business reorganisation, sale, merger or transfer of the business, subject to applicable law.
SECTION 22 — GOVERNING LAW
These Terms are governed by the laws of [INSERT JURISDICTION OF AMOURTELLE LEGAL ENTITY], without prejudice to any mandatory consumer protections that apply to you under the laws of your country of residence.
Nothing in this section deprives a consumer of protections that cannot lawfully be waived by contract.
Не заполняй здесь страну наугад. Когда определимся, где именно будет зарегистрировано юридическое лицо AMOURTELLE, впишем конкретную юрисдикцию.
SECTION 23 — HEADINGS
Headings are included for convenience only and do not affect the interpretation of these Terms.
SECTION 24 — CHANGES TO THESE TERMS
We may update these Terms periodically to reflect changes to the Services, our business practices or applicable legal requirements.
Where required by law, we will provide appropriate notice of material changes.
The version published on this page will indicate the applicable updated version or date where relevant.
SECTION 25 — CONTACT INFORMATION
Questions concerning these Terms should be sent to:
AMOURTELLE
Email: info@amourtelle.com
Before the Store begins accepting orders, the following legally required business information should be completed where applicable:
Legal / trading name: [TO BE COMPLETED]
Registered business address: [TO BE COMPLETED]
Business registration number: [TO BE COMPLETED]
VAT / tax registration number: [TO BE COMPLETED, IF APPLICABLE]
Telephone: [TO BE COMPLETED, IF USED FOR CUSTOMER CONTACT]